Privacy & Cookies Policy

1. Who We Are

If you have any questions about this policy or how we handle your data, please contact us using the details above.

2. What Data We Collect

a) When You Use Our Website

We automatically collect minimal technical information such as:

• Browser type and version
• Device type and operating system
• Referring website or search term
• IP address (anonymized where possible)

This data is used only to ensure website functionality and security.

b) When You Contact or Book

If you contact us or make a booking, we collect:

• Name
• Email address and/or phone number
• Event date and time
• Payment details (if applicable)
• Any additional information you voluntarily provide

3. How We Use Your Data

We use your data only to:

• Process and confirm your booking
• Communicate with you regarding your event
• Manage payments and invoices
• Improve our services and website performance

We do not sell, rent, or trade your personal data.

4. Legal Basis (Art. 6 GDPR)

We process your data based on:

• Contractual necessity – to fulfill your booking
• Legal obligation – for accounting and tax purposes
• Legitimate interest – to maintain secure and functional services
• Consent – where you've agreed (e.g., newsletter or cookies)

5. Data Storage & Retention

Your data is stored securely and retained only as long as required for the stated purposes:

• Booking records and invoices: up to 7 years (legal requirement)
• General inquiries: up to 6 months
• Cookies: see section 8 below

Data will be deleted when no longer needed or upon your written request, provided no legal obligation prevents deletion.

6. Sharing Your Data

We may share information with:

• Payment providers or banks (to process payments)
• IT service providers (for hosting and email)

All partners are GDPR-compliant and process data only under our instruction.

7. Your Rights

You have the right to:

• Access your stored data
• Request correction or deletion
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

To exercise these rights, please contact us via email.

If you believe your data is being misused, you may file a complaint with the Austrian Data Protection Authority (DSB).

8. Cookies & Analytics

Our website uses only essential cookies for functionality (e.g., session or language preferences). If we use analytics tools such as Google Analytics 4, data is anonymized and aggregated.

You can manage or delete cookies in your browser settings.

9. Security

We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

10. Updates to This Policy

We may update this policy occasionally to reflect technical or legal changes. The most recent version is always available on our website.